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Please note that answers will be updated and questions added as needed, with the date of the change or addition noted. This is a rapidly evolving situation, and providing accurate information to ensure the safety of our students, faculty, staff and campuses is our top priority. Additional information regarding NWFSC’s COVID-19/Coronavirus Response Plan will be adjusted as needed.

Click each FAQ to reveal the answer.

Student Coronavirus Questions

Northwest Florida State College is closed for in-person services until further notice. The College is closed for Spring Break through March 22. All classes regardless of instructional method (online, hybrid, and traditional) are suspended Monday, March 23 through March 29. Clinicals are suspended Monday, March 23 through March 29 and will resume on March 30 following the directives of their site-based supervisors. The College will be open for remote operations effective Monday, March 30. At this time, remote operations are expected to continue through the end of the spring term.

At the direction of the U.S. Centers for Disease Control and Prevention, the College is cancelling all student and campus events for the remainder of the spring term, which ends May 5. The Spring Commencement Ceremony, planned for May 2, is cancelled. Students meeting graduation requirements will receive their certificates or diplomas by mail.

All NWF Raider athletic and Mattie Kelly Arts Center events are canceled until further notice.

The latest information about Northwest Florida State College’s response to COVID-19 is available on our Coronavirus Updates page.

For a full list of preventative actions, visit the CDC’s website.

The College is undergoing deep cleaning/CDC sanitization protocols of all facilities. The health and success of our community, on and off campus, is at the forefront of our decision making. The senior leadership team continues contingency planning across our Campuses for a range of operational scenarios.

The NWFSC Child Development and Education Center (CDEC) is closed until further notice.

Yes, all classes, regardless of instruction method, are cancelled the week of March 23. Faculty will use this time to prepare for a shift to remote instruction for all classes, effective the week of March 30. Online classes will resume instruction the week of March 30.

Students should expect classes to resume instruction remotely the week of March 30.

Students should check College email and log into Blackboard no later than March 26 to receive further details regarding how instruction and coursework will be delivered beginning the week of March 30.

Dual enrollment students are expected to follow the same instructions provided to all students for continued participation in coursework in a shift to online instruction. The remaining Spring and Summer Terms are planned for online instruction.

When the College shifts to remote instruction, effective March 30, dual enrollment courses taught in the high schools will also shift to online.

Registration Information

Registration forms for public/private school students should be emailed by their high school counselor. Homeschool students should contact the Dual Enrollment department for registration information.

Please contact the Veterans Success Center by calling (850) 502-2895 during normal business hours.

Adult Basic Education students will continue instruction and communication through email, online instruction and Zoom technology.

For assistance, or to request a Zoom meeting, contact Rhonda Springfield, program administrator, at [email protected].

  • Comcast Opens Xfinity WiFi Network Nationally for Free
  • Xfinity WiFi Free For Everyone : Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • AT&T : Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge” announced today and concerns raised by members of Congress, which we share, AT&T is proud to support our customers by pledging that, for the next 60 days (as of March 13, 2020), we will Keep our public Wi-Fi hotspots open for any American who needs them.
  • T-Mobile : T-Mobile and Metro by T-Mobile customers on our current plans with limited data with data will automatically have unlimited smartphone data for the next 60 days (excluding roaming). No action required.

Students are encouraged to follow the directives of their site-based supervisors and instructors, to the extent the student is comfortable doing so. Please communicate with your instructor(s) if you have concerns.

All clock-hour programs requiring a physical campus presence are suspended until such time in-person classes can be safely convened. This may necessitate an extension of the semester or alternative measures. Arrangements for these courses will be addressed individually in consultation with academic leadership. More will be determined in the coming weeks as we monitor the progress of COVID-19.

Students should check their College email and Blackboard courses for information specific to each class.

Contact the Testing Center to reschedule the exam for a later date by emailing [email protected] or calling (850) 729-6016.

The Center for Innovative Teaching and Learning (CITL) staff is ready to help. Submit a ticket to request support at [email protected] or call (850) 729-6464 for assistance during normal business hours.

Please reach out to your supervisor for more information.

Please call (850) 502-2895 to speak with a Student Success Navigator during normal business hours.

Please call (850) 502-2895 to speak with a Student Success Navigator during normal business hours.

Transcripts will only be available electronically or through mail until further notice. Please visit our Transcripts page or call (850) 502-2895 to speak with a Student Success Navigator during normal business hours if you have any other questions.

Yes, we will evaluate all graduation candidates for Spring Term. Diplomas and certificates will be mailed to students after the end of the term.

Please call (850) 502-2895 to speak with a Student Success Navigator during normal business hours if you have further questions.

Summer Term 2020 begins May 18th. At this time, all courses will be provided via an online/virtual format.

Registration will be available online through RaiderNet. For questions or assistance, please call (850) 502-2895 during normal business hours to speak with a Student Success Navigator.

Northwest Florida State College is closed for all in-person services until further notice.

All library services and academic support services can be accessed online. Students are encouraged to use these web-based support services during the shift to remote instruction for staff and patrons’ to help with social distancing.

The College provides students with access to a host of electronic resources, online databases, eBooks, and Films on Demand. Visit The LRC’s website to find these resources and to connect virtually with library staff for support.

For additional information, please call (850) 502-2895 to speak with a Student Success Navigator during normal business hours.

All CHS events scheduled for the month of April are canceled until further notice. Students will received additional information from their instructors as it relates to coursework. Please continue to monitor your NWFSC email and NWFSC website for updates.

Higher Education Emergency Relief

Northwest Florida State College is participating in the Higher Education Economic Relief grant for students. If you are experiencing financial difficulties due to COVID-19 and meet the eligibility requirements, we encourage you to submit an application for funding.

These funds will be sent directly to BankMobile via your refund preference. Please make sure you have selected a refund preference with BankMobile if you submit a grant application. You can check BankMobile here.

UPDATE as of May 14, 2020:

  • Total amount of funds NWFSC received: $1,265,250.00
  • Total amount of emergency aid distributed to students as of May 14, 2020:  $300,950.00
  • Estimated total number of students eligible to receive emergency aid for Spring 2020: 1270
  • Total number of students who have received emergency aid: 335

Eligibility Requirements per the Department of Education

  • Students must have completed a 2019-2020 FASFA
  • Only students who are or could be eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965, as amended (HEA):
    • U.S. citizenship or eligible noncitizen;
    • Valid Social Security number;
    • Registration with Selective Service (if the student is male);
    • A high school diploma, GED, or completion of high school in an approved homeschool setting.
    • Be enrolled or accepted for enrollment in a degree or certificate program
    • For currently enrolled students, be making satisfactory academic progress
    • Not owe a refund on title IV grants or Not be in default on title IV loan or have fraudulently obtained or received title IV loans, or in excess of annual or aggregate limits
    • Not have a federal or state conviction for drug possession or sale, with certain time limitations
  • Those students who were enrolled exclusively in an online program prior to March 13, 2020, the date of the President’s Proclamation, are not eligible for emergency financial aid grants.
  • Students who have already received an emergency grant prior to March 13, 2020 are also not eligible.

Additionally, the amount of funds you will be eligible to receive will be based on your Expected Family Contribution (EFC) as calculated by your FAFSA. If you are unsure what your EFC number is, please login to your FAFSA account and review your 2019-2020 application.

EFC Potential Award
0-1999 $1000
2000-3999 $1000
4000-5999 $1000
6000-7999 $900
8000-10000 $750
> 10,000 $500


Process for ordering your Dual Enrollment textbooks online for the Summer 2020 term:

  1. Visit the College bookstore’s website.
  2. Select the Textbooks and/or Supplies (everything in supplies must be approved for purchase)
  3. Select Summer from the dropdown (or the order will be canceled)
  4. Fill in your class information.
  5. Only select the REQUIRED items (selecting anything else will delay your textbook order or have it canceled)
  6. Select NEW and we will fill with what we have (format for new and used does not matter for Summer)
  7. Got to Check out and either create an account or check out as a guest (If you select bartelby online tutoring you will have to pay for that out of pocket)
  8. Complete all of the information
    1. Select payment: DUAL/CH31/FLVOREH – Card number: 1234567891234567
    2. Select payment: FINANCIAL AID – enter students name and N#
  9. Books ship directly to your home address

If you have any questions, please contact Store Manager Corey St. John at [email protected].

On June 30, 2020 the College was notified that an individual that had been on the Niceville Campus the previous week tested positive for COVID-19. Fortunately, all faculty and students wore masks for the duration of their time in the building. We are notifying the other students in that class of the case. After contact tracing was conducted by the College’s Public Safety Department, it was determined that the individual in question was isolated to one building on our Niceville Campus and had not been in any other building on any of the other NWFSC Campus locations.  The custodial staff sanitized the building to CDC guidelines and the Department of Health was contacted.

On March 15, 2020 the College was notified that an individual that had been on the Niceville Campus the previous week tested positive for COVID-19.

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